Justin Jones

Review of IPL

IPL is a joke! By due date to pay my bill is the ...

IPL is a joke! By due date to pay my bill is the 18th of May but yet they came and shut my power off today. Still sitting here with no power. Before they closed I contacted someone about the issue and they stated it doesn't matter what the online due date is, it matters what the printed copy of your bill says. I asked why does the online statement and paper statement conflict each other. Again I was told "it doesn't matter what the online bill says, your paper statement said the 16th." Ok, well the paper statement says it's due the 16th, not before. Today is still the 16th, why not shut it off tomorrow if I dont pay today? Plus if I paid my bill way before 9pm and no one has shown up to turn my power back on I should be allowed to turn the power on myself. It's very easy to do. We all make mistakes but some of us have a job to do tomorrow.