Edwin Rodriguez

Review of Savage Kia

Hate this place well I shouldn't say everything in...

Hate this place well I shouldn't say everything in it the sales were very friendly took time to know me we his name is Adam now when you need your car serviced that's a different story I scheduled a appointment two weeks in advance they took my car to see what was wrong with it they could not figure it this is 3 days later I called them for a update no one knew what was wrong yet so they called dodge get my car there and dodge serviced my car this is in the process of 7 days it took them 7 days to flush and restart my transmission so 10 days total not one phone call or anything I called them they say my car is done spoke with a j the manager he started talking as I was talking and we both talked at the same time for a good 10 seconds and I finally said I will come in tomorrow he laughed and said I won't be in tomorrow so I said I will talk to someone above or equal to you and he laughed again and said ookkay so I go there the next day and told a sales manager and he was very nice said he'll take this to the Gen manager and I was leaving a mechanic named Eddie started insulting me saying you don't even know what you bought you bought a snowmobile on wheels and started arguing with me saying your lucky we even took your car to dodge to get fixed and we'll you should have bought a kia not a dodge it's sales fault for not telling you its a snowmobile on wheels all while Kelly is trying to stay neutral I asked Eddie I said I need your name and he said hold on I will get it for you and walked away the disgust in service I received with them is unbareable I will never ever ever ever ever recommend this places service department to anyone like I said the sales is fine the service department sucks a real big waste of time huge headache