D Kim Review of Double Tree by Hilton Berkeley...
We stayed at this hotel for a wedding at another h...
We stayed at this hotel for a wedding at another hotel. It looked like a great location from the event and seemed like a up scale place. When we checked in, we were greeted with a toilet that was clogged. Clogged toilet, that isn't a problem as long as guest service resolves the issue. We waited for over an hour. I called the front desk numerous times and did not have someone come look at the issue until I went up to the front desk. Front desk manager offered to not charge us for parking for our stay but that was a lie, and we were charged with parking for our stay. The room we stayed in was also located next to a large air conditioning or some loud generator which was on through out the night. This was the worst experience from a DoubleTree Hotel I'd ever experienced. I recommend staying at another hotel and avoid this place.
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