Andy Trinder

Review of Lifehouse Destination Spa

Treatments are great but that's about it. For the ...

Treatments are great but that's about it. For the price you pay maintenance of the place and quality of the place are very poor not high standard like you would expect. The electric towel rail in our room was hanging off the wall, dirt in the shower and a cheap plastic shower mixer. There was some kind of tape on top of the bathroom door with little dead insects on it. Staff are just as laid back as the people having their time there. Checking in and out takes a very long time. We phoned and booked treatments before going, we was given time our treatments were but that is not the case they are allocated when you arrive which don't help when you have other things planned. When we queried the times we was asked to go back and check at 8.30 in the morning, there was space and we could change them but if not we would get a refund. Glad to say there was space available. You can take at least 10 minutes off your treatment times for waiting around and the question they ask you which you have filled in on a questionnaire. Well over priced for what you get.