Alex

Review of Kenford – Ukraine Ltd

I had to pay 500 UAH for opening the lid to get a ...

I had to pay 500 UAH for opening the lid to get a sim card that was stuck in the tray! On the sim card was black lacquer, because of this tray did not go. I inserted this sim card into other phones and there were no problems! I do not understand why I had to pay if my guarantee is 2 years from Huawei! The phone was opened, there was no repair, nothing has changed! Is the opening of the phone is not a diagnosis ?? Why do we need a guarantee then ??? And the MOST IMPORTANT QUESTION - who are Kenford if I bought a Huawei phone and I have a Huawei warranty? The guarantee indicated this place, which eventually turned out to be private owners and in fact they have no relation to the Huawei team! I do not understand, only in Ukraine it happens ???