I see so many complaints about the entire staff be...

I see so many complaints about the entire staff being rude/not caring.... I m not sure what hospital your talking about but it s not Mackenzie health. I have been admitted into Mackenzie health OVER 100x for an ongoing health issue and I can tell you that each and every single person bends over backwards for you. I don t feel comftorable going to any other hospital. Every time I m admitted, I m extremely ill and every time I go, EVERY nurse, doctor, transporter and even the cafeteria staff make and do everything they can to make me feel better.
Examples?
1. Last year I was in hospital for my birthday. Obviously depressed and sick I just wasn t a happy camper. My nurse started her shift, came in, started doing vitals etc and noticed it was my birthday....she started singing happy birthday and dancing. She made my day and my birthday that day. She ll never know how much that meant to me and how happy it made me.
2. It was around 2,3 am and my dad had left to rest at home and I got very anxious.. when I get sick I get really scared and stressed out... a nurse was walking by and noticed. She stopped and stayed with me for a good 30 min; Reassuring me, talking to me, calming me down, but the kindness and sincerity in her voice was honestly so peaceful and helped me so much without any lorazepam. I then later found out from another fellow nurse that she was on her lunch break. So she basically took her dinner or rest break (they only get the 2) to sit and talk with me. Mackenzie health is always busy, the nurses all deserve and well earn their breaks. I m so grateful and thankful for nurses like her at Mackenzie health because my dad can leave me knowing that I m always in good hands. (If it was southlake hospital my dad would not leave my side )

There are so many other stories I can sit here and tell you but I just honestly want to thank each and every single person who works at mackenzie health, and I want you to all know your importance. You all make a huge impact and you all make a terrible day not so terrible. I love you all and I m forever grateful for all you do and have done