The 'salesman' rushed/pushed our shop supervisor t...

The 'salesman' rushed/pushed our shop supervisor through the sales call. He would not give prices for his products. He sent us 12 ballasts and the invoice was over $1,000.00. When we tried to return them, the salesman would not give us the address to ship the ballasts back. He said they do not accept returns and would give us a 30% discount on our order. The problem? Even with a 30% discount, it was still incredibly overpriced. Had we known the price of the ballasts (he would not tell us the price at the time of the order and our shop supervisor ordered them on good faith that the pricing would be reasonable, not gouging), we would not have placed the order.

This company has TERRIBLE customer service. Their prices are so outrageously inflated that they cannot afford to take their items back in stock, which is why they can offer "discounts" of 30%. And the product is 'mid-grade' at best, not even a 'top of the line'. I will NEVER recommend this company and I have to give them 1 star because you have to give a rating, otherwise they would get a negative star rating!!!