we are staying at 1508 and just checked in about 2...

we are staying at 1508 and just checked in about 2.30 pm. Room was clean and check in process was fast. No welcome drink or refresh provided during check in.

Unfortunately, after observed closely the situation in the room, we start picking up couple things:
- no towels provided
- guest service officer open the door without permission/knocking
- back and forth knocking just to asking anything required, and come back again to deliver large towel and small towel (even we have spoken on the phone before about what we need)

Not sure if we will receive more surprise until we check out tomorrow.

Nice hotel, good location, but lack of standard services as 4 star hotel. Seems no proper training for the front line members who deal direct with the guests.