Natalie Kelliher

Review of Pizza by Alex

I want to give them a good review because the pizz...

I want to give them a good review because the pizza really is delicious, but the staff were so incredibly rude. We ordered for the first time a couple weeks ago and two out of the three pizzas were amazing, and the third was decent but seriously lacking bacon for being a bacon pizza with onions added. When I called to order tonight I mentioned this and was told "We usually put 17 slices of bacon on" (she could have said 7, but it sounded like 17 to me, which seemed like a lot) and I explained mine definitely had nowhere near this and the bacon was very thin. She told me "that's just how it comes" in a really rude tone. I explained fine but bacon pizza should have enough bacon on it for you to taste it. She then asked if I wanted extra bacon, and I said not if it costs more, because honestly, I'm not in the habit of paying extra for what should be included. She asked if that was it and hung up, didn't tell me how long it would be, and didn't ask for my name.

I arrive trying to be in a good mood, deciding to give them the doubt and walk in to an adorable little puppy in tbe entry way with a case of beer holding it's leash in place. Clearly another customer's dog and it cheered me up. I walk in and get in line to pay, and three or four people walk in and get in line behind me. When it's my turn they skip over me and take the next person THREE TIMES. I'm standing there, at the front of the line, and they are pointing to people behind me and asking for their names and ringing them up. Now I'm getting annoyed again. Finally they had taken care of everyone else but me, and one of the girls takes out her phone and checks it before bothering with me. She asks my name, and I say "Nobody asked for my name on the phone, but it's Natalie and I..." and she cut me off "Oh, its you. Your pizza will be ready soon, it's $17.77." I hand her a $20, which she looks at three times as if I'm trying to short her, then takes it and gives me my change, then goes and whispers (loud enough for me to hear though) to the other girl "That's her." I go sit (because I'm pregnant and tired and still have no idea how long it will be). While I'm waiting one of the girls steps into the back room and begins loudly complaining about other customers "Usually they say thank you" she says before checking her phone. After a few minutes the other girl says "Uhm. Excuse me, your pizza is ready!" Every other person had been politely called up by name. She shoves my pizza across the counter and says nothing. I walk away, nearly in tears, because that is how nasty these two girls had been to me, and I felt incredibly embarrassed as it was pretty obvious to the others waiting.

Needless to say I will NEVER be back, and would recommend anyone who appreciates being treated like a human being to order pizza elsewhere in Biddeford.