My husband had his eyecheck and purchased a pair o...

My husband had his eyecheck and purchased a pair of glasses there in December. The helper said the glasses should arrive in about 2 weeks since it is around holiday season. We have waited till 1/19/18 and I called to follow up. Ms. S said she will definitely call me on 1/23 to check with the lab but she never. Then I called back to follow up with the helper who helped my husband to choose the glasses and he said someone texted me already about the glasses but in fact, nobody did. He was very unfriendly, with attitude and mumble about the reasons for the delay and said the glasses will be ready by end of last week or early this week. Again, nobody calls. Such a long delay with no follow up phone call. It is a horrible experience!