Richard Koffel

Review of Animal Emergency & Referral as...

Saw a Dr that was new. First night on the job. Nei...

Saw a Dr that was new. First night on the job. Neither lady at the front desk knew anything about him. They weren't even sure of his name. He sucked. I mean he really sucked. Wound up having the receptionist call a supervisor. Paged him and he calls the desk to see what she wants. He asks her to ask me why I needed to see him. Why couldn't he come and ask me? He acted like I was interrupting nap time. In the end he was much better than the new guy. The staff lacks any kind of personality or emotion and pretty much just talk to you as if they are reading from a script. If the person or company that owns this place actually cared about their business, they'd begin working on a way to improve, starting with the staff. I would never recommend this place. Never in a million year's. From start to finish it was a disaster and I regret doing business with them.