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mattia cordioli
Review of Semeraro mobili

4 years ago

I state that I am not used to write reviews both f...

I state that I am not used to write reviews both for good and for bad and if I really want to do it, I write only the positive ones so as not to denigrate the work of others with negative reviews, but this time it has exceeded the limits. I purchased a kitchen delivered on December 16, 2020 with the balance paid as per the contract about 7-10 days before. Already during the day I filed a complaint about some parts of the kitchen that are unsuitable or of the wrong size, assembly errors from the installation of the sink to the hob, the hood not screwed on and other things. In more than 2 months it has not yet been fixed despite several requests with the excuse that the small parts to be replaced still have to be prepared. I would like to point out that it takes about 60 days to make a kitchen. Here the same time has passed to make a shelf and 3 strips of 3 cm because they arrived gray instead of white lacquered. The assembly of the kitchen was really rough (to be optimistic) and the reactivity to fix the catch (which happens while working) goes hand in hand with the assembly. Certainly once the issue is settled I will no longer have the pleasure of entering this store. BAD experience. I give a star because I am obliged otherwise it would be zero.

ENOUGH with the excuse of the pandemic ... we are all going through it but surely each of us works better than you !!! BAD !!!

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