Julie Summerfield

Review of Active Care

URGENT UPDATE!!!!!!!!!!!!!!

URGENT UPDATE!!!!!!!!!!!!!!

It seems my initial review on this company was premature. It was posted not long after my training which in itself was quite good. This is where the praise ends and the problems begin.

Getting money that is owed to you out of this company is an excruciating exercise.
It can take MONTHS of being passed around from one department to another to resolve any monetary issues. You are then asked to fill in forms to claim money for training and fuel but these seem to get filed in the bin. I have been on their books now for 8 months. Still no holiday pay, still no reimbursement for training and fuel. I bombarded different departments with forms and telephone calls and still I wait. After being promised the money in my account at the end of the month, I went into berserk mode when I found out it had not been paid again. I made in excess of 10 telephone calls and was promised yet again that the money would show in my account after the weekend. That promise was made on Friday, today is Monday, still no funds.
So I need to up the anti. I will be seeking legal advice, I will be writing reviews, I will be making my voice heard anywhere possible.

Not this girl, I'm in it for the long haul.

Below is my initial post

I'm surprised at the comments about staff being inexperienced. The recruitment process was very lengthy and the training was the best I have received since my career in care began. In my opinion, the poor remarks on the here do not reflect the company as a whole. It's a shame that some people have had a bad experience with the company as I am sure they are a minority.