Terrible experience. I came with 2 colleauges afte...

Terrible experience. I came with 2 colleauges after 2 flights and 5 hours in the intermediate airport, having the hotel confirmation and was told by the receptionist that hotel is booked and we have to go to another hotel. Worst thing was that it took at least 15 minutes. People in line waiting for their check-in started to yell at us and neither receptionist nor his supervisor did not do anything. Aaaand he checked in people behind us, a group of 4. Terrible experience .