Matthew Robinson

Review of DoubleTree Hotel & Miami Airpo...

Parking staff are completely rude and incompetent....

Parking staff are completely rude and incompetent. I paid for parking at the Hilton for an event and the lot was full so I went to another one of their lots and I tried explaining to Anna, a parking lady, that I paid at the other lot but they didn't give me a ticket and she doesn't speak English so I just went and parked (I did pay, and told her that). Another rude guy came on a golf cart telling me I had to leave or they were going to call the police. I went back to the other lot to get the ticket when the police approached me telling me that they could give me a trespass warning? I paid for parking but their staff don't speak English. The police understood and told me I should go back and try to park in the other lot again which I did but don't spend your money here.