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Review of Audi Plano

4 years ago

I am updating my review from 5 stars to 1 star as ...

I am updating my review from 5 stars to 1 star as I have come to find out that once these ppl sell you a car you are not going to get ANY help from the finance dept. I had to go in 2 additional times to redo my paperwork after an error was found and then again when they said I was due a rebate that had not been given. I bought the car in July and finished up the 3rd round of paper work 8/8/2014. It is now 3 1/2 months later and they still cant seem to get the corrected paperwork to auto nation to get this matter sorted out. I have called several times even leaving a voice mail for finance manager-Philip who cant even bother to return the call or even give a courtesy FU. At this rate I will probably have gotten rid of the car before they get around to fixing this issue.

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