Worst most condescending customer service ever. Yo...

Worst most condescending customer service ever. You slap a large fee for "back usage" on your customers and expect immediate payment or you shut of their power because of a broken meter. Due to YOUR faulty equipment. Then you are unwilling to work out a fair payment option when your customers are trying to make an effort to pay it. Tell me how a company can just "predict" how much a meter would be with a broken meter in the first place?
Being charged over $500+ because you "think" I used "X" amount of energy, but you have no idea because your equipment is faulty seems criminal.
Plus a supervisor who not only treated me with disrespect and was extremely condescending.
The day I never have to deal with this horrible company again will be a blessing.