I should have looked through their Yelp reviews be...

I should have looked through their Yelp reviews before making an appointment. Many others have had similar problems with customer service. My daughter and, I had appointments for facials, pedis/mani and, eyebrows. When we walked in the strong fragrance nearly knocked me over. My eyes started tearing, my throat was burning. The lobby smells like a dog grooming shop that sprays perfume instead of putting in a purifier. The owner said they have an ozone purifier but, I know what ozone smells like. This is not it. On the up side, they let me cancel without charging me. My daughter had her services, as I waited outside. Her facial was okay but, the extractions left her with blood spots. In all my years of getting facials, I've never seen that. Her manicure was just okay. They didn't paint, edge to edge of her nail. Her eyebrows looked great. Gotta say, they did a great job with them. What really put me off was their attitudes. Even though they allowed the on the spot cancel, they were sour about it. They even talked to my daughter, who is 14 years old, about it. It made her uncomfortable. When I went into pay and, tip 20%, for her services, the staff was throwing dirty looks and, smirky. The spas should really be aware of what they are putting in the air. And, their staff could put on their happy face, especially for a 14 year old who is having a once in a while treat.