Mark Eitel

Review of Onslow Memorial Foundation

It seems that when one checks reviews of hospitals...

It seems that when one checks reviews of hospitals, they're almost universally bad. I'm not sure why that is; maybe it's because hospitals by nature are places people neither want to visit nor deal with. And so it is with Onslow Memorial. But, on the night of June 8-9, 2020, while on vacation at North Topsail Beach, my kidneys chose to proudly and very painfully inform me that they had made rocks, and they wanted me to know about it.

I got the not-so-subtle hint, responded by writhing in intense pain, and was driven to the Onslow Memorial ER by my wife just before midnight.

I was in the ER for several hours. I waited quite a while at various stages of the process. But see, that's just part of the experience sometimes, no matter where you need to visit. For example, two people came in with chest pain, so naturally they went back before I did. If we remember that it's not all about us, and that people are working as hard as they can to provide the best care they can, it sort of fits into a different perspective. Even when you're hurting.

But I say all that to say that even with the waiting, I was given care that I am encouraged to review well. I counted, from receptionists to nurses to radiology techs to FNPs, seven people from whom I received care in the Onslow ER, and, to an individual, every single one was pleasant, kind, and even had a little humor thrown in here and there, which I certainly appreciated.

Thank you, Onslow Memorial, for taking care of this walking gravel factory, and sending him back to the rest of his vacation being thankful that something that was necessary was done well.