travis towe Review of Yogo Express Frozen Yogurt
I ordered a burger meal without the cheese. When I...
I ordered a burger meal without the cheese. When I received the meal it had the cheese on it. I had my boy friend take the meal back up to get it corrected. The girl that served me had the nerve to tell my boyfriend that I ordered the meal with cheese. She then took it back to correct it. When she came back out to return it, the meal now had no fries. The owner claimed that there were no fries on it whenI he took it back which was a bold face lie . I was with my family so I did not want to make a scene in the middle of their meal, but once we were done I went back up to the front and talked to one of the workers because the owner had gone home already. I told this girl that she had just lost six customers because the owner had made such a big deal over a piece of cheese . Apparently they have never heard the saying "the customer is always right" . So a $.50 piece of cheese cost this joint six customers. Congratulations!!!
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