Dr. Ellen Reinig

Review of Ocean Waters Hotels and Resort...

We made this reservation online a couple of months...

We made this reservation online a couple of months in advance. Traveled 4 hours to get to Daytona and arrived at the Plaza Hotel to find out that we could not check into our room because we were under 21. Both of us had ID and credit card with reservation names. Reservation was paid in full, yet hotel "terms" were no money refunded. We were offered our money back immediately, but they would not let us check in the hotel. They broke the rules for their own convenience not ours!!! At 10:00 pm on a Friday night the desk clerk told us to go elsewhere to find a room.

Read other reviews carefully, Book room at other facilities in Daytona Beach, maybe this one will go under new management.