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Audrey Moon

3 years ago

As a previous server of Wendy's I can confirm that...

As a previous server of Wendy's I can confirm that she does verbally abuse her staff. When Wendy was present at an event I would actively avoid her if I could. It was usually pretty easy because all of the staff members would give info as to where she was at all times.

Personally, I was yelled at to the point of tears multiple times. Every time was due to a minor issue, I wasnt doing things exactly how she wanted, or because I asked her a question that she thought I should know the answer to. I was yelled at while holding heavy plates of food for so long that my strength gave out and I dropped them, resulting in more yelling. Meanwhile I was one of the best servers there. I always worked my butt off because I loved what I did. Wendy tends to yell more at the better servers because I think she expects more from them. A little bit of praise now and then never hurt anyone.

We have to pack up the event after everyone is gone and those chosen to go back to the kitchen are paid LESS than what you are paid at the event. Despite the fact that overtime pay is usually more. Servers usually work until 3am unpacking everything. Keep in mind this is hard labor. Boxes of silverware, plates, and glasses are not light. By boyfriend frequently had to go back to the kitchen because he was strong and therefore efficient. I'd have to call him every night while he drove to make sure he didnt fall asleep at the wheel (which he frequently did). He told our lead on more than one occasion that he couldn't go back to the kitchen or that he had to wake up early the next morning, but she made him go anyway and endangered his life. I don't blame our lead, I blame Wendy. Our lead didn't want to go to the kitchen either but she had to because Wendy would yell at her if she didnt get the van unpacked on the same night. The only time we were allowed to unpack the van in the morning instead of at 3am, was when Wendy was there and she felt tired and didn't want to do it. If she wasnt at the event and we called her she'd say we'd have to unpack the van no matter how tired we were.

It is also true that her kitchens are disgusting. There is standing water on the floor all the time which is very hazardous to employees and the food. As for her food. Its ok. Idk Ive tried pretty much all of the options she provides and its all decent.

When Wendy wasnt around the events were amazing and fun! I truly loved that job, the people I worked with, and the lively atmosphere. I made a lot of friends there and met some interesting people. I just wish Wendy could get her act together and pay her employees fair overtime.

To all of the clients that love her service. Please think about what goes on behind the scenes. By hiring her you are enabling her to treat her staff this way. Out on the floor everything seems fine, but shes two-faced. Ive talked to so many guests that think she's the sweetest person. She talks about all of her clients behind their backs.

TO SCOTT BELL: Hello again I have actually worked with you as my lead multiple times, but I did work with Rosie more. It was the bigger events that typically became chaotic and I know you usually do more medium sized parties. We got along well and you personally have acknowledged my talent in the catering industry. I am a hard worker and I did love the job, just not the mistreatment. My goal in this review was mostly to keep other future employees away and to warn clients about mistreatment. Alma was thinking the same thing when she left this company and took some of Wendy's staff with her. Why do you think Wendy has such a hard time hiring and keeping staff? Come on. Wendy shoved me though a swinging door. Thats assault and it's illegal. Now shes resorted to hiring temps just to have enough people for an event. The temps don't know what they're doing and then it just makes everyone else even more frustrated. I wanted to stay but I just couldnt put up with it any longer.

Lastly, I didnt use my real name because I knew it would be used to snoop through my social media. I'd rather keep that private. Thank you.

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