Priscilla Mak

Review of BounceU Charlotte, BounceU Mat...

This is my second time here for OPEN BOUNCE (12-2p...

This is my second time here for OPEN BOUNCE (12-2pm). It was packed too full of kids (the staff called it "max capacity" which I guess follows the fire code, but trust me, it wasn't a number that reflects enjoyment) and each bouncy attraction was not supervised appropriately. Instead of the smart thing, which would be to open both rooms to alleviate the line ups and pushy kids, they kept the large group penned in one room at a time, switching every 30 minutes for the full 2 hours. Maybe it's the poorly behaved kids that don't believe in waiting their turn or being careful around younger kids, maybe it's the lack of supervision from parents, or maybe it's Bounce U that hasn't planned this out right. Either way, I doubt that I will be returning.