Don t believe the 5 star reviews, it looks like Ro...

Don t believe the 5 star reviews, it looks like Roscoe Properties is forcing their employees to write bogus and dishonest reviews to keep their rating higher because their actual quality of work and overall management skills are horrendous. I have lived at a Roscoe owned apartment complex for the last 4 months and I can say without a doubt this is the worst and most poorly run complex I ve ever lived at for the following reasons.

1. The trash situation is disgusting. While the complex does offer mandatory, valet trash pick up every week night. If you have anything bigger good luck finding the dumpster because it s always in a new location and always completely full.

2. Over the last 2 months we have had our water shut off 6 different times for vague and unclear testing . Most of the time for the entire day and the only form of notice provided is an email alert the night before so always check your email before bed because you might not have water when you wake up.

3. The units are so cheaply built. Roscoe spared every expense putting these together. Our roof leaks even though it s been repaired twice, our sinks weren t sealed properly when we moved in and we re still having trouble with one our toilets flushing consistently.

4. While the front office staff and maintenance teams are always polite and friendly, unfortunately Roscoe doesn t give their employee the resources to be successful. Most complaints and questions are either met with an I don t know or an I ll have to ask a manager about that , then no one will ever get back to you.

5. We used a real estate group to tour apartments and after signing with a Roscoe Property our realtor was due her referral fee but Roscoe has continued to avoid paying her even 4 months later. Now we, the tenets, have to get involved and ensure our realtor gets paid for her services since Roscoe won t.

If you have the ability or the means to look for an apartment somewhere else I would strongly encourage you to do so. Roscoe properties takes advantage of its residents every opportunity they get.