Justin W

Review of Orchard Park Veterinary Medica...

Our cat was not responding very well from to meds ...

Our cat was not responding very well from to meds that we were getting from our primary vet. She recommended two vets, we chose OP because it was closer and they had a icu and figured that being in OP would give great care, I was wrong. After they took our cat in the building they contacted us to let us know what they would be doing and they would call us to let us know if we could leave then come back, they never called so we just sat there for 5 hours. When we called all they said was "whoops". When they came up with their diagnosis it was only to get rest and gave us more meds, which our original dr did and did it nothing. They did not giver her fluids even though she was dehydrated and we told them she hadn't eaten in days. When the visit was complete they kept forgetting to bring out, so we were just sitting and waiting for anther hour before we had to call for the 3rd time to have them bring our animal out. $530 for a terrible experience and for them to do nothing to care for our animal. Just because your animal hospital is in a nice place and is big and seems good doesn't always mean its the right place to go. These people only care about money and turn and burn. Would not recommend at all, stay away if you want quality care for your animals.