dat2ra

Review of AWW Industries Division of DGL...

HORRIBLE PRODUCTS AND COMPANY!! Last summer, I pur...

HORRIBLE PRODUCTS AND COMPANY!! Last summer, I purchased four ($35 ea) RGB LED bulbs and the remote from Fry's electronics for my photo studio. The instructions were poorly written and the "system" did not work without a lot of messing around. Then one of the bulbs failed to connect; DSL Customer Support would not respond, but Fry's provided another. After 3 uses, the system completely failed to connect despite numerous re-bootings and re-settings. There is no phone number for customer support at DGL, so I sent two emails. DSL did not reply to either, after a month. I have since discarded over $140 worth of their lights, and have purchased a different system. DGL's products failed to work and the company has acted completely irresponsibly when given the opportunity to do right by its customer. THEY ARE INCAPABLE OF RUNNING A RESPECTABLE BUSINESS. I WILL NEVER BUY ANOTHER OF THEIR PRODUCTS!!