Curt Owen

Review of Subaru of Wakefield

FAR EXCEEDED EXPECTATIONS

FAR EXCEEDED EXPECTATIONS

For background, I am 22 years old and moving down to NC this July. I had looked up Subaru of Wakefield online and saw they had excellent reviews, so I scheduled a test drive on a used car. The first employee I spoke to was Freddy Nieves, one of the sales consultants. Freddy answered all my questions honestly, and he was very easy to connect with.

The car I was interested in was in great shape and listed at a price under the KBB value for it. I ended up purchasing the car at a very fair price one that was far less than I thought I would pay for that type of car. Throughout the process, I never felt pressured to buy, and the people I spoke with were very responsive to my wants and needs.

Kenny Bettano, a sales manager, made me feel comfortable right from the moment he assisted in the process. I had uneasy thoughts of what it might be like going into a dealership as a young person, but my experience was far better than I could have imagined. A great deal of this was due to Kenny, who understood my position as a first time buyer.

I ended up purchasing the car along with an extended warranty. I was originally not planning on buying a warranty, but it was an incredible value for a used sports car. I financed about half of the purchase through the dealership at a great APR. The two finance managers I spoke with, Ken and Matt, answered my laundry list of questions, and gave me plenty of space before I decided to go with the warranty and financing.

When the car was ready for pickup, Kenny made sure everything was perfect. He thought that the two back tires were too worn out, so he replaced them (after the deal was already made!) I can t imagine another dealership that would do this.

Overall, I was incredibly impressed by the professionalism and service that Subaru of Wakefield gave me. I m happy to say that they've earned a customer for life!