Stephen McConnell

Review of Independent Jewellers

Been dealing with these guys for everything for th...

Been dealing with these guys for everything for the last 4-5 years. Given them a lot of business. I called in asking about a club ring that I have that is gold plated. They told me they could re-plate it for me over the phone. So I drove from the other side of the city to see them and was met by two exceptionally rude ladies at the service counter who made faces when I came to them with the request, demanded to know who I spoke to, and refused service. They couldn't have cared less when I said I just drove across town through heavy traffic and that I was told the store would take care of this for me. They also couldn't care less when I told them they'd be losing my business. These guys deserve 0 stars. I've never been treated so poorly anywhere, and I was being nice and polite to them. It's not like I walked in with a bad attitude.

AVOID THIS STORE.