I

Ian Wilson

4 years ago

Still here and so far disappointing to say the lea...

Still here and so far disappointing to say the least. The room is so dated and the furnishings are really beat up and falling apart. Carpet is coming up in the halls on our floor. Hotel rooms need updating. I never have problems with hotel beds, but the bed is very uncomfortable and the pillows are just as bad. Seem like cheap fiber filled pillows you can buy at a discount store. Linens and towels are OK. The fridge in our room froze our produce and the freezer can't even keep ice frozen. Only have one small pan and one small sauce pan to cook with. Barely any silverware and no sharp knives. This hotel does not deserve 4 star status. Valet is $43 per day and slow. Pool service is terrible and you are better off going inside to order. Beach chairs are free but umbrellas are $25. Beach is filled with algae every day so far and the city and hotel don't do enough to get rid of it. Rotting algae in the hot sun makes you want to vomit. Hilton won't get another dollar from me. There are much better boutique hotels that still know how to take care of their properties and train staff. Bathrooms have hair all over bathroom floor in every corner along with some cobwebs. The room has dust everywhere likely due to the filthy air filter that is the wrong size. Room has peeling paint and ceiling has signs of water damage.

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