B J

Review of Agoda.com

Best way to describe this place is sloppy. Sloppy ...

Best way to describe this place is sloppy. Sloppy service & sloppy facilities. The little interaction I ve had with the staff has been very underwhelming. In some cases they are just down right rude. From reception when we checked in and had to wait 1 hr for our room to be made up, the girl at the bowling alley was just rude and the staff at the swim up bar are thick as two planks and not friendly at all. When the staff don t understand you they just growl and say what Wi fi also drops out a lot. Won t be coming back if you want a resort great for families and ticks all the boxes try Marriot Merlin Beach.