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I have sold books to a lot of other used bookstore...

I have sold books to a lot of other used bookstores and I decided to try Ed Mckays because I was going to be in that area. I had 8 boxes of books. I borrowed their cart and brought in 4 boxes. After stating that I wanted cash only they said they would only look through 4 boxes per their policy (Something tells me that was BS). They told me it would take 20 minutes...it seemed to have taken much longer. There was not anyone else waiting to sell books and there were 3 or 4 people checking my books, it took way too long. When they were done the cashier (Christian) rolled the cart with my unwanted books over and said she would help me take it out because I had my 2 year old in my arms. She told me I could have store credit only for the books they selected. I said that I had already agreed to cash only (it was circled on the paper). She said they could not pay me cash. I very politely said "okay then I will keep my books." She went and got them and when she handed them to me she said here you can push this cart out. I said ok, pushed it out, and then returned it to the store. The lady who took the order (middle aged with tatoos) was also very rude. I will not do business with them again and I will not refer any business to them. No one there understands customer service. It was a very negative experience.

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