K

Karen Taylor

3 years ago

The irrigation part of the project was fine but th...

The irrigation part of the project was fine but the landscaping was a disaster. About 75% of the bushes and trees either died within months or are alive, but barely thriving. A very expensive mountain laurel was planted in the front and died within a year from a fungus due to the wet conditions of the soil. When Edible Earth came out to look at it, they said it should never have been planted there because mountain laurel doesn't thrive in wet climates like Houston. The mountain laurel was their suggestion in the first place. They never offered to replace it. All of the plants were their suggestions. We heard the same excuses about all of the plants that died in the back yard. The lemon tree, blueberry bushes, and blackberry bushes should never have been planted where they were due to lack of light and soil conditions. None of the bushes along our back fence survived because the soil had not been built up in the beds. They criticized everything they had done the year before but offered to do nothing to make it right, even though we had paid them thousands of dollars. The grass they planted is mostly weeds, the ground cover was replanted 5 times and always died after a few months because our street floods. We had told them the street floods regularly. Everyone else on the street still manages to have ground cover. Despite our disappointment with the yard, we decided to give them an opportunity to correct the problems. We met with them and after several weeks they produced an uninspired proposal that addressed only half of the issues. We met with them again a few months later and made more specific requests about plants we wanted replaced. A few weeks later they sent me the same proposal they had sent before. The only change they made was the date. I emailed and called to ask what was going on with them. A few days late they emailed me and said they didn't want to work on our project any more. If you check Angie's List, you will see they have received an "F" from another client whose experience is similar to ours. Edible Earth is unresponsive, unethical, and unprofessional. They know nothing about plants or growing anything in this area. Avoid them at all costs.

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