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Denise Reyes

4 years ago

1st time being here....rude staff. Thinking this r...

1st time being here....rude staff. Thinking this restaurant will have nice staff because it s on the pier and beachfront. Came to the bar for a drink and no one bothered in serving us. Had to ask if someone can help us and the lady with blonde hair said that she would help us in a minute because she was busy getting someone else s order. Waited 20 mins and asked if I wanna can just get a drink, and the lady said that we can t stand at the end of the bar that he had to move over towards the other end to be attended, yet she s serving other people coming to the bar. So I asked another gentleman, who was polite, and asked if he can get us a drink and politely said sure. The lady in the blonde interrupted the conversation and said that he can t serve us because he s a server and not a bartender. She was obviously the only bartender there. Another bartender came and was super nice and got our drink order. As we were waiting, the lady bartender was serving more customers. We got our drink and then a server came over and said to another server, Can you tell them to move? They re in the way and there s chaos there. So I asked the server guy if we were on the way and he said nicely, no. In conclusion, they could be re trained on customer service and have better attitudes and be nice to customers. Not sure if me and my family will be back to this restaurant.

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