Tried buying a pax 2 and the order has just been s...

Tried buying a pax 2 and the order has just been sitting there for 3 weeks. I just went on their website and they are offering free 2 day shipping to customers. Hi, how about filling your back orders first. Tried emailing and calling with no success. Can't imagine how bad it is if you have a problem with the unit. Stay away!! Probably going to give me the Covid excuse.