Robert Frazier

Review of Michael E. DeBakey Veterans Af...

I had a surgical procedure 10 days ago. The wound ...

I had a surgical procedure 10 days ago. The wound openned so I thought I should come to the ER there since the surgery was done there. I told them I was bleeding and there was no urgency, no questions asked about the severity or anything. The first problem, the people at the check in desk were engaged in their personal conversation showing cell phhone pictures then one decides to check me in asking me my personal information in a non-private way from two sections away from where I was standing. Then they check my vitals and send me off to my primary care doctor who by the way I find out is on vacation this week. Are there no doctors in the ER? My prumary docror always asks why I don't use the VA for regular visits and this is why. After getting the run around I get upset and leave. I went to the "normal" ER tell them my situation... I was treated in and out within 15 minutes. How is it I come to my own VA and not get decent treatment? I guess this is what we get after 20 years of service...not happy!