Edit: DO NOT COME HERE. Every time we come, the se...

Edit: DO NOT COME HERE. Every time we come, the service gets worse and worse. It's not only the staff who suck, the customers do too. I was putting my cart away when I got slammed by someone. A lady had crushed me between the carts.
When we were ordering food, we got yelled at by the staff for the worker's own mistake. YELLED AT. What are we, slaves? We are paying customers!

Honestly, when T&T first came out, I lived in Langely in the 90's. They were a fantastic Asian super market, as my family would often go there for the Taiwanese products. But over the years, their quality has been deteriorating.

Not just that, most of the products nowadays aren't even Taiwanese anymore, the majority selling Hong Kong style products/foods, and others- which isn't a bad thing! It's just that it has lost it's focus as a Taiwanese centered market.

That's the least of my concerns as I understand that being more diverse is beneficial for everyone. HOWEVER, the staff attitude at T&T Supermarket seems to be degrading with their quality. As many times, when items are on sale, they are most likely not fresh or nearing the expiry date. Many times, we have eaten food and had food poisoning after consuming it.

Today was the worst service I received in my 20 years at T&T. We were shopping as usual and were at the cashier. The cashier, a lady named Quinn, nonchalantly packaged our goods. However, she slammed the heavy merchandise on my fingers, immediately bruising them.

When we got home, we realized that the organic eggs we bought were soaking wet. The cashier had spread the frozen fish all over the eggs.

This is opinion based on my life experience with this supermarket chain. I hope my review doesn't offend or criticize anybody. I sincerely hope it has been useful.