Absolutely awful customer service by the Manager n...

Absolutely awful customer service by the Manager named Addy at the location on North Tarrant Pkwy. My 2 year old son got really hurt. He had blood pouring out of his mouth and all over himself and me. He was screaming at the top of his lungs for several minutes. No one came to check on us. I carried him to the front to ask why she hasn't asked if she could help us. She said she is helping her staff with another customer. She was so outrageously rude. She rolled her eyes while my son was still crying. She said she didn't know what she could do for me. I said you are supposed to offer help...to check on us...to offer an ice pack and even an incident report. She showed zero compassion. I am disgusted with her and shoe carnival. An injured child comes before a regular customer. My husband and I have several years experience in management and she should of offered to help us!