Showed up late evening after a 7 hour drive to fin...

Showed up late evening after a 7 hour drive to find that the hotel manager had given our rooms away without calling to notify us. (Our reservations were made four months in advance of our planned stay and we called three days in advance of our check-in date to confirm our hotel reservations and make dinner reservations at the hotel's restaurant.) The front desk staff had no explanation as to why our rooms were given to other guests, never apologized and refused to call a manager to assist us. I am extremely disapponted and would not recommend making reservations at this hotel.