Eric H

Review of Herndon Family

I have been going here for years and did not expec...

I have been going here for years and did not expect this to happen. CVS sent in a request for my medicine around 9:30 am. Through out the day, I called the doctor office 4 times to confirm the prescription and everytime I was told it was pending. I told them it was urgent and I need the medicine to relieve the pain. The the end of the day, no one called me back. I am in so much pain without the medicine that I think I need to go to urgent care... they need better process to handle this type of situation.