This place is an absolute joke. It is a mystery ho...

This place is an absolute joke. It is a mystery how they are still in business. I am a loan processor and deal with ordering appraisals everyday and this is the only company that refuses to help their costumers in any way. It is a constant battle to just get a call back or email from them and when they do respond its to tell you they have no update on any of your orders and they will call back by the EOD with an update. Surprise that update never comes unless you call about 5-10 times a day and talk to 10 different people. This company has cost me, my firm and the borrower many deals and out of pocket money because they make promises to be quicker either in processing or finding quotes as long as you give them more money and of course there is no follow through. Once it took 5 weeks to get an as-is appraisal on an SFR with a rush fee attached. The borrower was so fed up and had to get 2 extensions on the purchase contract he said forget it and tried to get a refund. Within 10 minutes of him requesting a refund directly from them they sent us the report and responded the next day saying the report was already delivered. Again this company is a joke. If you enjoy being ignored, wasting time and spending too money for no results then this is definitely the place for you. If there was a 0 stars options I would say that is too good for this place