I personally brought a large box of 55 pounds from...

I personally brought a large box of 55 pounds from my office to this specific UPS location this morning @ 8:30am on 6/18/19 . I had a shipping label and everything ready, but was refused to drop off because the box was "too big." I was told to take the package back to my office and schedule with freight instead. All things that the employee did was correct. But the principle is that I had brought over this huge package with label ready and I had to bring it all the way back to the office to schedule a pick up. It is super inconvenient and all the employee had to do was take the package and schedule the pick up since its the same company! Very disappointed in this type of customer service.