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robert brown

4 years ago

We initially had a problem after a technician visi...

We initially had a problem after a technician visited our property. We contacted the business and they really went above and beyond to correct the issue. I changed my review from a 1 star review to a 5 star review because of how quickly and thoroughly they fixed the problem. They honestly cared that there was an issue and wanted to fix it. Now, a business should always do what they can to prevent mistakes, but even the best business is going to make a mistake now and then. I think a business is measured on how they respond when a mistake is made. As soon as we contact them, Northern Colorado Air made sure that everything was taken care of!

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