Would 110% recommend going anywhere other than Sha...

Would 110% recommend going anywhere other than Shands Hospital. I went to the emergency department on two separate occasions.First time I waited 3 hours and never got seen. The second time I was seen right away due to trouble breathing and I was given the typical "I don't know what's wrong" and was promised medicine and to go wait in the waiting room. Two hours later, I was never given any medicine and I ended up leaving and going to a different facility. I got a statement in the mail for the bill that I paid in full. Fast forward 5 months and I'm getting calls from a collections agency that I have a bill of over $200 that I need to pay. I called the Shands health customer service number and the man I spoke to basically said "it's a facility charge, there's nothing we can do." Even though I never received the services promised and ended up leaving on my own both times. Save your time and money and go somewhere else.