Jeff Potts

Review of Absopure Water Company

Wish I could give 0 stars.. Used them for home del...

Wish I could give 0 stars.. Used them for home delivery less than a year & my experience was horrendous from start to finish. The creepy driver gave me his personal phone number to set up water deliveries, which up until I canceled thought it was a work phone until customer service told me they don t have work phones. He would never respond anyway, I would have to text him for days to finally get a response even though when I first started getting deliveries that s what he told me to do. It just didn t seem right so I called the company to set up a delivery, they scheduled me, at this point I had been out of water for 2 weeks dealing with them. The day he was supposed to show I waited at my house all day, reserved the day just for this delivery. 4:30pm, still no delivery. I call customer service to see what s going on & she tells me oh he couldn t make it today but he can come next week LMAO.. Yea, no.. I asked why I wasn t notified & she told me that they called me .. 100% a lie.. I never received a call from them I can assure you, there was definitely no call at all.. When I asked why he couldn t make it that day she told me she didn t know. They don t keep track of their drivers. YIKES.. So customers are calling reporting this guy has been a no call no show for over 2 weeks, missing several scheduled deliveries & the company doesn t know why their driver isn t making the delivery.. This place is an absolute joke. I definitely canceled & have since found a legit water delivery service that is wonderful. Would never recommend this shady company to anyone.