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river plate

4 years ago

This post is to show appreciation and gratitude to...

This post is to show appreciation and gratitude to Ms. Angelina, who helped me with the issues I had with the NEAT software.
Not knowing the scope of the troubleshooting, and the length of time to get the problem solved, brought some level of impatience and frustration for me. Angelina handled the situation with great professionalism, knowledge, and wonderful human sensibility. It was a long journey until she finally got the NEAT back to normal but, it was a great experience.
Thank you very much Angelina, you are the BEST!!
Thank to the other Customer Service members who I spoke to, and please forgive me if, at times, I showed my frustration and impatience. I know that I have a product which has a great Customer Service Department behind.
I tried the NEAT this morning and, besides getting use to the new look, it seems working fine.
Thank you again for everything.

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