I had an issue with my insurance company, UHC, not...

I had an issue with my insurance company, UHC, not paying something when I had coverage that they should have paid. Instead they pushed it back to the billing company, Zotec Partners. While my insurance company was arrogant in their response and it was their fault, Zotec took ownership of fixing the issue/problem that my insurance company created. The VP there was kind, helpful, and responsive to solving this issue. Because they went through that trouble to do that, I will continue using Radiology Associates, and will only use other medical services going forward that have Zotec as their partner. Extremely impressed!