Justin Roby

Review of First service networks

If you value your business and have a conscience, ...

If you value your business and have a conscience, avoid this company at all costs. Their employees hate the company and constantly tell you that. They DO NOT pay their vendors. My company did $200,000 in a little over 3 months with them last year. Absolutely none of this was paid on time. The earliest we saw a check was 120 days late. Many of the invoices they just will not process. I can not even begin to type the full story here about the nightmare it has been to get paid by them for work that I paid good money to my hard working employees for.

Bottom line is that they are an awful group of people to work with. Contractors will get paid very little of what they bill out if any at all. If you are a facility manager I can assure you that no good service company will work for these people and if you use them the work you get will be junk. No good companies in my state will work for them.

They regularly do not pay their staff which is unconscionable and you will have a new account manager every week because the good people leave quickly.

FYI they have changed their company name 3 times because they get such a bad reputation. First Service Network, FM Facility Maintenance, Vixxo, etc) They will tell you it is because of marketing, acquisitions, etc... but if you want the full story, contact any contractor that has done work for them and they will give you the real story. 711 is the only company keeping them in business and you can easily google all of the issues that 711 franchisee association has had with them. I will not be surprised when they go out of business.

Ignore the sweet talk they bring to your door to get you on board. Once they have you for a large chunk of money their attitudes change.

Avoid this company like the plague.