Mor Aroesti

Review of NH Barbizon Palace Amsterdam

There are a lot of great hotels around Amsterdam

There are a lot of great hotels around Amsterdam
But there are few hotels that give you the extraordinary guest experience.
In every five stars hotel (shiny and fancy) things can go wrong.
The big difference is located in the people beyond - the hotel employees.
They can give you extraordinary feelings on your stay, they can be a great value against the other hotels and a really huge advantage.
Hotel NH Collection Amsterdam Barbizon Palace is a hotel like that - and Ms.Judith D is exactly the hotel employee that you want to meet.
I have stayed in this hotel twice.
In the first time, we (me and my wife) took an upgraded room in this hotel.
There were a few problems with the room that, unfortunately, didn't get solved in our stay.
Ms.Judith contacted me via email and let me know that she really sorry and convinced me to return to another vacation in the hotel.
Judith was really nice and listen to all my needs and solved everything very quickly!
She was a real pro, she let me know and let me feels how important the client am I for the hotel.
When we arrived back, Judith welcome us and take us to our room.
She gave us a VIP welcome and gave us a wonderful room with all the things inside that let us feel comfortable.
The stay was absolutely great!
Judith goal was to gave us the extraordinary vacation in the hotel - and she definitely succeeded
the best experience that we've got from any hotel.
She really an asset to this hotel.
I defiantly HIGH recommend this hotel and for sure, we'll be back!
Thanks a lot !