still wondering about instructions on using power ...

still wondering about instructions on using power x l griddle. there were no instruction on using the griddle but my pancakes turned out flat,not like when I use a skillet. I am not sure if this company puts the coppershef brand skillets but they are no good after a few months uses and stick terribly. The powerx l Grill appears to be great but was seeing all the bad reviews on some so we shall see.Guess I was the only one who bought the supposely free(around $20.00)to ship it.I will agan review the power x l grill after I use it for a while.Also when I first turned the griddle on it shut off,maybe just a glitch but it is ok,guess.