I stayed at embassy suites in west palm beach for ...

I stayed at embassy suites in west palm beach for three nights with my friends this past weekend and it was the worst decision we could have made. Our last night at the hotel the power shut off on us. Alarmed and worried we went to the lobby to inquire. We were spoken to in a nasty manner and told a letter was put under our door. This was not true. When the letter was presented it was dated the same day as the outage and was the first any of us had seen it. We wrote corporate and received a 150$ giftcard to compensate us. Being that there were 5 of us in the room which held up to 6 guests we werent too satisfied but accepted the offer anyway. We checked out the following afternoon but was later charged the exact amount of 150$ for "damages". There was no phone call or email concerning these so called damages in the room and they refuse to send pictures as proof. I honestly feel this was a attempt of "pay back" for us complaining. This experience was horrible and we are still trying to be refunded our money. I advise people to spend their money where it is respected.